The real problem
Cheap hosting gets expensive the second it fails you.
A slow website costs trust. A broken form costs leads. A missing backup costs sleep. A security issue costs far more than the discount hosting plan saved you.
Most business owners do not want to manage hosting, SSL, backups, DNS, plugin issues, server settings, or mysterious error messages. They want the website to load, function, and stay online without becoming another job.
That is fair.
Your website is too important to sit on a shaky foundation with support that disappears the moment the issue requires an actual answer.